7th Level, Inc., Readme Notes Welcome to The Universe According to Virgil Reality, featuring the amazing and sometimes wacky world of science. INSTALLING THE UNIVERSE ACCORDING TO VIRGIL REALITY The installation program lets you install The Universe According to Virgil Reality. You must have the CD in the CD-ROM drive to run the program. If you are installing under Windows 95 and Autoplay is turned on, you do not need to manually run the installation program to install this program. The first time you insert the CD into the CD-ROM drive, Windows 95 will automatically start the installation program. Once installed, every time you insert the CD into the CD-ROM drive the Autoplay feature of Windows 95 will automatically start The Universe According to Virgil Reality. To install the program (if Autoplay is disabled): 1. Insert the CD in the CD-ROM drive. 2. Click the Start button and choose Run. 3. Type X:\SETUP.EXE (replace X: with the letter that represents your CD-ROM drive) in the command line and press ENTER. 4. Choose Yes to install the program. The Universe According to Virgil Reality is automatically installed to a Kids' World folder on your hard disk. STARTING AND CLOSING VIRGIL Click the Start button, then click Programs and Kids' World. Click Virgil Reality to start the game. Make sure the CD is in the CD-ROM drive. To exit Virgil: Press Shift+Esc or Alt+F4, or click on Factoid's Exit icon. KEYBOARD COMMANDS The following keyboard combinations can be used to replace mouse movements for certain activities and functions. Alt F4 Exit the program Shift ESC Exit the program ESC Go to Credits ESC during Credits Exit the program + Raise the master volume - Lower the master volume Shift + Raise WAV volume (speech and effects) Shift - Lower WAV volume (speech and effects) Ctrl + Raise MIDI volume (music) Ctrl - Lower MIDI volume (music) * Toggle sound on/off Pause Pause/Restart the animation Spacebar Stops current animation and skips to next Tab and Right Arrow Next icon (topic) Shift Tab and Previous icon Left Arrow Down Arrow and Next icon in that topic Right Mouse Click Up Arrow Previous icon in that topic Enter and Start the icon’s scene Left Mouse Click TECHNICAL SUPPORT AND COMMON PROBLEMS AND SOLUTIONS If you have difficulty installing or running the program, please read the section below before calling our Technical Support phone line. By checking the few items listed below, you may be able to solve any difficulty you are having on your own. If you are still having difficulty, call Technical Support at 972-498-8025. Support is available Monday - Friday from 8:00 am to 9:00 pm, and on Saturday from 8:00 am to 7:00 pm Central Time. You also can reach Technical Support via America Online (keyword Seventh) or the Microsoft Network (Go Seventh). Technical Support also is available via the World Wide Web on the Kids' World web page (www.kidsworld.com). By accessing this web page, you can download the latest technical support information along with demos of current and future products, register your products online, and participate in contests and chats with the celebrities and individuals involved in our products. Problem: The program seems to run slowly. Solution: As with any program running under Windows, the speed and the smoothness of the program is dependent on the speed of the hardware that it is running on. Hardware configurations that affect performance are: the amount of memory and the speed of the video card, the processor type, the amount of real memory and the transfer rate of the CD-ROM drive. You may be able to improve the performance of the program running on your computer by upgrading one or all of these elements of your computer system, depending on what you already have. If you are running on a computer with minimum system requirements, make sure you have a permanent swap file of at least 5 MB set up in Windows. Problem: When I try to run the program, I get a "Not enough memory" message. Solution: On an 8 MB system, the program requires 5-10 MB of virtual memory. For instructions on setting virtual memory, please consult your Windows documentation. Make sure that there are no other applications open while trying to run the program. Also, check your CD to make sure it is clean and free of any scratches, smudges, or fingerprints. Problem: The program does not display properly. Solution: Make sure you have a video card running in 640×480 or 800×600 mode with 256 colors. Also, make sure that you have the proper display driver installed. A display with more colors or running at a higher resolution also will work with The Universe According to Virgil Reality. Problem: The program is working, but I don’t hear any sounds. Solution: Make sure your sound card is installed and working properly. You can check the sound from your sound board by using the Sound utility in the Control Panel. Choose one of the WAV files in the Windows directory and click Test. Problem: The sound or video skips during the program. Solution: Make sure you have at least 8 MB of RAM. Also, make sure that an expanded memory manager (such as EMM386, QEMM or 386MAX) is not reserving memory that Windows and the program will need to run correctly. Problem: I can’t get the MIDI files to play. (I’m not getting any music.) Solution: Most sound cards are not set up to play MIDI files unless you have a MIDI peripheral device attached to your computer. To set your sound card so that MIDI files will play without a MIDI peripheral device attached, follow the steps below. To change your MIDI settings under Windows 95: 1. Select the Start Menu. 2. Choose Settings and open the Control Panel. 3. Double click the Multimedia icon and select the MIDI tab. 4. Select the MIDI setup file. (Check your sound card documentation for the correct setup file.) 5. Click the OK button and exit the Control Panel. Problem: The sound and video are not synchronized properly. Solution: Make sure that you are running the program on a 486 33 MHz or better IBM-compatible computer with at least 8 MB of RAM. Also, verify that all other programs in Windows are closed. Problem: The sound breaks up or has a lot of static. Solution: You may need to change the DMA setting on your sound card. Please check the documentation for your sound card for instructions on how to change the settings. We recommend setting the 16-bit DMA to the same channel as the 8-bit DMA. Problem: The volume is too low or too high. Solution: You can adjust the volume using the + and ­ keys within the program.